This place is the best. I do a lot of shipping and the staff here are so friendly and helpful. Highly recommend.
Eric and his team are amazing! Our students at Randolph Elementary wrote Christmas cards for a little boy in Maine that is sadly losing his battle with cancer. His wish was to have people around the world send him Christmas cards to help him celebrate his last Christmas. We shared this with Eric and without a second of hesitation said that his store would cover all the costs of shipping to get this special delivery to this precious little boy. Thank you Eric and team for helping ship 257 pieces of love to Jacob!! We will never forget your generosity!
We are a non-profit organization and utilize this UPS store for a variety of services including mailbox, printing and graphic design. We are very happy with and highly recommend their services. Everyone who walks through the door is cheerfully greeted. They are flexible and do their best to accommodate our (some times crazy) needs. Thank you to Eric, Liz, Dan and the rest of the amazing team. You're the best!~
Whenever I have unusual items to be shipped this is where I come to. They have your regular shipping points already in their computer system so you save time not having to fill out the same information each time you visit. Additionally, I use their printing service often especially for large format prints. Reasonable pricing for the nonstandard size printings.
I want to start by saying that I have been shipping from this UPS store for years and have always had friendly, prompt service. However, when I went in to utilize their notary service, the same friendly owner turned into a difficult, argumentative, offensive man. Despite our following the instructions on the form provided and providing two forms of identification, the notary/owner of the store refused to notarize the form because he felt the language on the form was "unclear." Keep in mind, this was the form provided to me from the company, so I had absolutely no control over this; all I could do was follow the instructions stated on the form. He essentially assigned his own interpretation to what part of the form needed notary and said that the other signature, which did NOT need to be notarized on the form, had to also be signed in his presence. We left the store, returning 10 minutes later with the additional person who needed to sign. Once again, the notary/owner was rude, stating, "I wouldn't normally do this, but I will as a courtesy." When I asked him what he meant, he said that because the language was unclear, he wouldn't normally sign. When I became irritated by this, considering he first said that he would do it with the third person present, he told the male I was with, "I don't want to deal with these two women," referring to myself and the woman with me. What I cannot understand is 1.) why he didn't just state that he would not do it at all, even if the third person came in and 2.) why he took it upon himself to challenge the language of the form and create his own rules of what did and did not need to be notarized. There is no issue that he would later face, in terms of liability, as he would have also been following the instructions on the form, notarizing the signature that requires that. I don't think it is wise for a business owner to discriminate against half of the world's population. Nor was it any of his right or business to interpret a form that was provided by a company, creating his own idea of how it was to be worded and signed. Needless to say, I was highly offended and irritated and will be taking my future business elsewhere.
The Ups Store is a US Finance company based in Livonia, Michigan. The Ups Store is located at 37637 Five Mile Road, Livonia, MI 48154, USA.
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