The guy checking me in apparently didn’t like his job, he maybe said three sentences to me while talking up a storm with the other guest services employee. I would call his attitude borderline rude.
I’ll be staying at a different best western in the area next time.
The room was in need of repair. The caulking was cracked and some was missing around the bathtub (which I didn’t use because it was definitely not cleaned), and the toilet seat had not been cleaned.
Very nice lobby, safe area (wasn’t nervous about vehicle theft), no issues with the reservation, and a beautiful spread for breakfast.
Our reservations were for three nights during the water outage. We were pleased with our room. Good mattress and pillows. The breakfast each morning was great! A good variety of breakfast choices. The attendant was always there to replenish the food and help if there were questions. The staff was helpful, knowledgeable and pleasant.
I booked this hotel on a discount app (hotel tonight) and was expecting to get what I paid for. I was pleasantly surprised at the comfort of the room and the very friendly staff. The wall paper in the bathroom was peeling and the shower slightly janky, hence the 4 star rating. But the rest of the experience was great. The rest of the room was recently renovated and the bed was comfortable (I'm very picky). I would stay here again.
The gal who replaced him was very kind, as well as the gal who helped me with checkout the following morning.
I had a room with a King sized bed and a HUGE bathtub. It was well worth the money. The room was clean, spacious, and comfortable. I've stayed here a couple of times and it has never let me down. Definitely would recommend
The room was comfortable, and clean. We stayed for our wedding night in a King suite with a Jacuzzi. I really enjoyed the bed, and the carpet was pretty. The continental breakfast buffet was great! We really liked the waffles with hearts stamped on them. The only criticisms I can give are that Best Western needs bigger pillows for their beds, and lids and flavored creamers for the coffee in the rooms. Also maybe less chlorine in the Jacuzzi. Other than that, our stay was fantastic. All the staff were super friendly and helpful. I would definitely stay there again.
Best Western Hospitality Hotel is a US Lodging based in Livonia, Michigan. Best Western Hospitality Hotel is located at 16999 Laurel Park Dr S, Livonia, MI 48154, USA.
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