Probably the best bike store in southeast Michigan. Quality bikes, excellent service, and great people. Also, they have awesome events and seminars at the store where you can get first hand knowledge of bikes, equipment, and various technologies. First-class store and service. Highly recommend.
I am not one to write and post reviews, but because of exceptional customer service I feel as I must, because it is so well deserved! At times issues arise and high performance bikes are no exception. It is so great having a competent customer service oriented bike shop like this, and a company like Cervelo watching your back, and protecting your investment.
I am a totally amateur cyclist and was out for a ride with a friend on Hines Drive and got a flat. I had the foresight to bring a spare tube but no pump. I thought the day was shot but pulled up Google maps and realized this shop was in walking distance. We were greeted by a younger guy and told that he could fix the flat immediately. Huge bonus points. While he was doing that we wandered around the shop and drooled over all the awesome bikes. In about 15 minutes my bike was ready to rock again. The store associate was really pleasant and was able to answer a lot of questions for us. I ended up buying a water bottle cage, water bottle, and a CO2 pump (which he expertly explained how to use). All in all I probably spent less than $50 but I was still treated like I was buying a $5000 bike. Overall I was very happy with my experience and will not hesitate to recommend this shop to family and friends. Great job!
Great products as well.
Scott and Jodi are not only knowledgeable but extremely helpful and honest. I am thrilled with everything that I have purchased from The Bike and Tri Shop. The store is set up so cool. It is a great place to get what you need for cycling!
Thank you Tom for getting me the proper fit on my bike.
Tom took the time to listen...fit me...and now my bike rides 100% better then before.
The Bike Tri Shop is a US Bicycle Store based in Livonia, Michigan. The Bike Tri Shop is located at 36115 Plymouth Rd, Livonia, MI 48150, USA.
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